BCT Customer Service Charter
Publication 771.93 KB
BCT Customer service charter

In this BCT customer service charter, we make a promise to our customers about how we will interact with them and what they can expect from us.

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Guarantee of Service
Publication 1.51 MB
BCT Guarantee of serviceĀ 

The BCT's Customer Service Charter sets out our customer promise and our customer service principles. This BCT guarantee of service describes in details how we will implement our promise and our principles.

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